Refund and Exchange Policy – Drip by MRB
At Drip by MRB, we want you to shop with confidence.
📦 Refund Policy
When you receive your parcel, our team will contact you to confirm receipt. If you wish to request a refund, please inform us during that call. Refund requests made after the confirmation call will not be accepted.
🔄 Exchange Policy
You can request an exchange within 24 hours of delivery if:
- The item is unused, unwashed, and in its original packaging.
- You contact us within the given timeframe.
After 24 hours, exchanges will not be possible.
📞 Need Help?
For any questions, contact us on WhatsApp or Instagram.